Return & Refund

Bellary – Return & Refund Policy

At Bellary, we are committed to offering premium women’s fashion with quality, sophistication, and security in your purchase. However, we understand that there may be situations where you need to return or exchange a product. That’s why we follow UK consumer protection regulations (Consumer Contracts Regulations 2013 and Consumer Rights Act 2015), ensuring a fair and transparent experience.

1. Return period

  • You have the right to request a return within 14 calendar days of receiving your order, with no need to provide justification.

  • After requesting a return, customers have up to 14 additional days to send the product back.

2. Product conditions

To be eligible for a return, items must be:

  • In perfect condition, unworn and unused.

  • With original tags and packaging intact.

  • Free from odors, stains, damages, or alterations made by the customer.

  • Accompanied by the order receipt or proof of purchase.

Items not meeting these conditions may not be accepted for return or exchange.

3. Return process

  1. Send an email to contact@bellarywear.com with your order number, the item(s) you wish to return, and the reason (optional).

  2. Our team will respond within 48 business hours with instructions and a return label.

  3. The customer must ship the product back following the provided instructions.

4. Return shipping costs

  • The return shipping cost will be covered by Bellary, as part of our commitment to customer satisfaction.

  • No additional fees will be charged for returns made within the allowed timeframe.

5. Refunds

  • The full amount of the product will be refunded, including the original shipping cost (when applicable).

  • Refunds will be issued to the same payment method used at checkout (credit card or PayPal).

  • The refund will be processed within 14 calendar days after the returned item is received and inspected.

6. Exchanges

  • If you wish to exchange an item for another size or color, we recommend requesting a return and placing a new order directly through our online store.

7. Defective or incorrect items

If you receive a product with a manufacturing defect or different from what you ordered:

  • Contact us immediately at contact@bellarywear.com within 7 calendar days of receiving the item.

  • We will replace the product at no additional cost or issue a full refund, depending on your preference.

8. Non-returnable items

For hygiene and safety reasons, we do not accept returns of:

  • Intimate apparel, lingerie, or personal-use accessories.

9. Contact

If you have any questions about our Return & Refund Policy, please contact our customer support team:
📧 contact@bellarywear.com
📍 Bellary – Online Store